What are the FCA Consumer outcomes?
The key principles behind <a href="/glossarycollection/treating-customers-fairly" style="color:#48277C;" target="_blank" title="Treating Customers Fairly"><u>TCF</u></a> are:<br/><br/>
- senior management responsibility;<br/><br/>
- integrity and honesty;<br/><br/>
- customer-centric culture and practices;<br/><br/>
- skill, care and diligence.