What are the FCA Consumer outcomes?

The key principles behind <a href="/glossarycollection/treating-customers-fairly" style="color:#48277C;" target="_blank" title="Treating Customers Fairly"><u>TCF</u></a> are:<br/><br/>

- senior management responsibility;<br/><br/>

- integrity and honesty;<br/><br/>

- customer-centric culture and practices;<br/><br/>

- skill, care and diligence.

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