Article 11: Contactless payments at point of sale exemption

This exemption has been a particular source of focus due to the impact of the Coronavirus pandemic. In the UK, for instance, the FCA stated that they are 'very unlikely to take enforcement action if a firm does not apply strong customer authentication when the cumulative amount of transaction has exceeded EUR 150 or five contactless transactions in a row'. The EBA noted the importance of orderly payments services during this period and recommended the use of contactless payments up to EUR50 and encouraged consumers and merchants to take sanitary measures and consider all payment options when paying in-store.